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_____ actions and resources are those actions in a process that must be done to make the product but create no value for the customer.
Human Resource Departments
Divisions within organizations responsible for managing employee-related processes like hiring, training, benefits, and compliance.
Outplacement Services
Support and assistance provided by an employer to help former employees transition to new jobs following layoffs or job loss.
Outsourcing
The practice of hiring external firms to handle work typically performed within a company, often to cut costs.
Personnel Department
The division within an organization responsible for managing human resources and staff-related issues, now more commonly referred to as Human Resources.
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