An Abundance of Competitors and Choices Have Conditioned Customers to Want

question 30

True/False

An abundance of competitors and choices have conditioned customers to want higher quality,faster delivery,and products and services tailored to their individual needs at a higher total cost.

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Definitions:

Personality Traits

Enduring characteristics that describe an individual's consistent behaviors, thoughts, and emotional patterns.

Instincts

Innate, fixed patterns of behavior in animals and humans in response to stimuli, which are not learned and are often survival-oriented.

Observational Learning

The process of learning behaviors by watching and imitating others, also known as social learning or modeling.

Congruence

In psychology, the alignment or agreement between an individual's self-concept and their actual experiences.