Matching Match Each of the Following Scenarios with the Stage of of Lewin's

question 3

Multiple Choice

Matching
Match each of the following scenarios with the stage of Lewin's model that would be most relevant for addressing it.​
-​unfreezing

• A)​After spending a lot of money training your employees to use the new software for writing TPR reports, you want to make sure that they don't just go back to using the old software after training ends.
• B)​Your most senior employee is not willing to change the software she uses to writes her TPR report because she thinks the software that she's using now is better.
• C)​You implement a new policy for writing TPR reports, which will now be created with different software.

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Definitions:

Shopping Experience

The overall perception and satisfaction a consumer has when purchasing products or services, influenced by environment, customer service, and convenience.

Empowered Consumers

Consumers who have increased control and influence over their purchasing decisions, often through access to information and alternatives offered by technology.

Online Consumers

People who buy products or services online.

Psychosurgeries

Surgical interventions that are performed on the brain to treat psychological disorders.