When Mediating a Conflict, It Is More Effective to Focus

question 58

Short Answer

When mediating a conflict, it is more effective to focus on ________ than on positions.

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Definitions:

Self-consciousness

An acute awareness of oneself, often marked by feelings of being watched and judged by others.

Emotional Expressions

The outward display of feelings such as happiness, anger, or fear, through facial expressions, body language, and vocal tone.

Unhappiness

A feeling of sadness, or not being satisfied or content with life or the current situation.

Basic Emotions

Fundamental emotions that are hard-wired in humans and include happiness, sadness, fear, disgust, surprise, and anger.