Empathy, Managing Emotions, and Social Skill Are Components of Emotional

question 73

True/False

Empathy, managing emotions, and social skill are components of emotional intelligence.

---

Definitions:

Feelings of Anger

Emotional responses characterized by annoyance, displeasure, or hostility towards someone or something perceived as harmful or threatening.

Lose-lose Conflicts

Situations in conflict resolution where all parties involved suffer losses or negative outcomes.

Avoidance

A conflict management style in which the person pretends that a conflict doesn’t really exist.

Accommodation

A conflict management style in which the person plays down differences and highlights similarities to reduce conflict.