Which of the Following Terms Refers to Discretionary Behaviours That

question 70

Multiple Choice

Which of the following terms refers to discretionary behaviours that benefit the organisation but are not formally rewarded or required?

• A) Organisational commitment
• B) Organisational citizenship
• C) Affective commitment
• D) Normative commitment
• E) Subjective responsibility

---

Definitions:

Sample Mean

Mean calculated from data for a sample.

Confidence Interval

A set of values, taken from sampled data, that potentially covers the value of an unknown parameter of the population.

Mean Score

The average value calculated by adding all individual scores and dividing by the number of scores.

Confidence Interval

A collection of values, extracted from sample measurements, likely to harbour the value of an undetected population parameter.