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Bad-News Message
Communication aimed at delivering unfavorable or disappointing information to the recipient in a tactful way.
Indirect Approach
A communication strategy where the main point or message is not immediately presented, used often to soften the delivery of sensitive information.
Negative Messages
Communications that convey refusals, rejections, or other unfavorable information in a careful and considerate manner.
Positive Statement
An affirmation or declaration that is optimistic, constructive, and supportive in tone or content.
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