Which One of the Following Statements Would Be Considered False

question 16

Multiple Choice

Which one of the following statements would be considered false regarding the concept of a balanced scorecard?

• A) Its potential for learning and growth perspective focuses on how well resources and human capital are being managed for the company's future.
• B) Executive information systems facilitate use of the balanced scorecards.
• C) A balanced scorecard's customer service indicators focus on production and operating statistics such as order fulfilment and cost per order.
• D) The balanced scorecard is a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors.
• E) A balanced scorecard contains four major perspectives.