Examlex
What role has e-mail played in recent corporate scandals?
Handling Bad News
Techniques or strategies used to communicate unfavorable information in a way that minimizes negative reactions.
Indirect Format
A communication approach that first presents supporting details before getting to the main point or request.
Reader Respect
Entails valuing the time, intelligence, and perspectives of the reader.
Routine Request
A standard or regular appeal for information or action that follows an established protocol or format.
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