Which Operations Competence Has Toyota Given Greatest Credit for Winning

question 17

Multiple Choice

Which operations competence has Toyota given greatest credit for winning orders in the marketplace?

• A) quality
• B) low cost
• C) flexibility
• D) dependability

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Definitions:

Prospect's Participation

The involvement or engagement of a potential customer in the sales process, often through interaction or providing feedback.

Product Use

Refers to the manner in which a product is utilized by the consumer, often determining its effectiveness, functionality, and satisfaction derived from it.

Appeal to the Prospect's Senses

A marketing or sales strategy that focuses on engaging the potential customer’s sensory experiences to influence their purchasing decisions.

Trial Close

A technique used in sales to gauge a prospect’s interest or readiness to buy by asking a question that assumes the sale is being considered.