The Process of Creating,communicating,and Delivering Value to Customers and for Marketing

question 230

Multiple Choice

The process of creating,communicating,and delivering value to customers and for marketing customer relationships in ways that benefits the organization and its stakeholders is called ________.

• A) financial planning
• B) controlling
• C) operations management
• D) marketing

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Definitions:

Face-To-Face Groups

Small groups of individuals who interact directly and personally with each other, often for the purpose of discussion, problem-solving, or decision-making.

Social Media

Digital platforms that enable users to create, share, or exchange information, ideas, and media in virtual communities.

Cyberloafing

Describes the act of using the internet for non-work-related activities during working hours, leading to productivity loss.

Communication Medium

The channel or method through which communication occurs between sender and receiver, such as email, phone, or face-to-face interactions.