Route Salespeople Spend Most of Their Time on ________,Receiving an Order

question 70

Multiple Choice

Route salespeople spend most of their time on ________,receiving an order and seeing to its handling and delivery.

• A) creative ordering
• B) sales ordering
• C) missionary ordering
• D) order processing

Grasp the correct structure and components of an indirect claim message.

Recognize the significance of presenting facts clearly and objectively in claim messages.

Understand strategies for refusing adjustments while leaving room for positive relations.

Know best practices for communicating claims and refusals to maintain business relationships.

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Definitions:

Rudeness

Behavior or speech that is disrespectful or impolite, often violating societal norms for courtesy and conduct.

Crime

One form of deviance; specifically, behavior that violates criminal laws.

White-Collar

Pertaining to jobs or workers in offices, administrative tasks, or professional fields, as opposed to blue-collar industrial work.

Professional

Relating to a job that requires specialized education, training, or skill.