Short Case Scenario 13-1

question 399

Essay

Short Case Scenario 13-1
Bill Chung is the recently appointed Vice President of Information Systems for Worldwide Corporation. This is a newly created position. Bill joins the preexisting management team of Vice Presidents for Operations, Finance, and Marketing. Bill is determined to make himself useful and to improve the way Worldwide does business. Very quickly, Bill observes that Worldwide has collected rooms full of data but rarely use it to make decisions. During his first week of work, he comments to the company's president, Cindy Stevens, that the company has plenty of data but very little information. Cindy looks puzzled.
-Bill has to explain the difference between worms and Trojan horses.What would you say?

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Definitions:

Purposive-Rational Action

Action undertaken towards a specific goal and guided by rational consideration of the means to achieve it.

Jurgen Habermas

A German sociologist and philosopher in the tradition of critical theory and pragmatism, known for his theories on communicative rationality and the public sphere.

Consciousness

The condition of being conscious and capable of thinking about one's own being, feelings, ideas, environment, etc.

Critical Knowledge

Knowledge that challenges accepted norms and seeks to uncover the underlying power structures and biases in society.