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Short Case Scenario 16-1

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Short Case Scenario 16-1
Jessica is looking forward to a family reunion at the beach. She is the first in her family to have graduated from college. She started her studies at the local community college and transferred to a prestigious private college several hours from her family's home. Jessica's major in college was business administration with a concentration in finance.
As she approaches the beach house where her family will be staying, Jessica is glad that her days of being quizzed and tested are over. She is looking forward to an opportunity to relax and to put her brain on "pause." However, Jessica's family has other plans for her. Almost before she emerges from her car, the questions begin.
Jessica's great-aunt Irene is hoping for a little investment advice. Irene explains, "One of my CDs has recently matured and I'm hoping to roll it into an investment where I might make a little more interest. Your cousin Eddie has suggested that I invest in bonds, but I'm not sure what to think. You know, dear, Eddie's never been very bright and I'd be foolish to take his advice without a little more information.
-Aunt Irene suddenly asks about mutual funds.How should Jessica explain them to her?


Definitions:

Complex Process of Change

The intricate and multifaceted procedure through which transformation or modification occurs within an individual, group, or system.

Unfreezing

A term from Lewin's change theory, referring to the process of preparing individuals or organizations for change by overcoming inertia.

Recognizing Resistance

The process of identifying opposition or non-compliance, commonly in the context of therapy or behavior change.

Recruiting RNs

The process of attracting, identifying, and hiring registered nurses to fill open positions within healthcare organizations.

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