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"What are the other's real underlying interests and needs?" is a question that can facilitate what kind of process?
Program Changes
Alterations or adjustments made to a set of planned actions or activities to achieve better outcomes or to adapt to new circumstances.
Problem Areas
General term referring to specific issues or challenges that need addressing or solving within a context.
Apprenticeship Program
A structured training program combining on-the-job training and classroom learning to equip individuals with specific skill sets for certain occupations.
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