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Do Standard Operating Procedures Improve the Performance of the Federal

question 14

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Do standard operating procedures improve the performance of the federal bureaucracy?


Definitions:

Interest

The charge for the privilege of borrowing money, typically expressed as an annual percentage rate.

Relationship

A relationship is a connection, association, or involvement between people, which can be based on kinship, love, friendship, or professional interactions.

Electronic Contracts

Agreements that are formed, signed, and executed over electronic means, such as through email or an online service.

Agency Authority

The power granted to an agent to act on behalf of a principal in business transactions.

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