A Benefit of Empowerment Is Faster Online Responses to Customer

question 14

True/False

A benefit of empowerment is faster online responses to customer needs.

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Definitions:

Cognitive Theories

Theories in psychology that emphasize mental processes such as perception, memory, language, problem-solving, and abstract thinking.

Gender Role

Socially constructed roles, behaviors, activities, and attributes that a given society considers appropriate for men and women.

Self-Socialization

The process by which individuals actively contribute to their own development and socialization based on their interpretation of their environment.

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, helping an individual to understand the consequences of actions.