According to Lord Sieff of Marks and Spencer What Are

question 19

Multiple Choice

According to Lord Sieff of Marks and Spencer what are the three most important things in retailing?

• A) Customers, staff and quality goods.
• B) Quality suppliers, quality shops and quality staff.
• C) Location, location, location.
• D) Quality goods, keen prices and helpful staff.

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Definitions:

Mistake

An error about some aspect of a contract that destroys consensus.

Contract

An agreement between two or more parties that is legally binding and creates reciprocal obligations that can be enforced by law.

Wallpaper

Decorative material used to cover and adorn the interior walls of homes, offices, and other buildings.

Answering Machine

A device or system for recording incoming telephone messages when the recipient is unable to answer the phone.