Service Shops Are Characterised as Which of the Following

question 50

Multiple Choice

Service shops are characterised as which of the following:

• A) Product orientated with little customisation
• B) High-contact organisations where customers spend a considerable time in the service process
• C) Some customer contact, a degree of customisation and some staff discretion
• D) Many customer transactions, involving limited contact time

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Definitions:

Amniotic Sac

A fluid-filled sac that surrounds and protects the embryo and fetus in the uterus during pregnancy.

Zygote

The first cell created through the fusion of an egg cell and a sperm cell, signifying the start of a new organism's growth.

Placenta

An organ that develops in the uterus during pregnancy, providing oxygen and nutrients to the growing fetus while removing waste products through the umbilical cord.

Primitive Duct Structures

Initial embryonic tubes which will later develop into various organs and systems in the body.