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What Name Is Given to the Model Devised by Hayes

question 6

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What name is given to the model devised by Hayes and Wheelwright that categorizes the degree to which operations has a positive influence on overall strategy?


Definitions:

Chopsticks

Eating utensils consisting of a pair of long, thin pieces of wood or other material, commonly used in many East Asian countries.

Ought-Actual Discrepancy

The gap between how individuals believe they should be (ought self) and how they actually perceive themselves (actual self), potentially leading to stress or discomfort.

Self-Awareness

The conscious knowledge and recognition of one's own character, feelings, motives, and desires.

Emotional Reactions

Human responses to internal or external events characterized by intense feelings, which can influence thoughts and behavior.

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