In This Question You Need to Match the Competitive Factor

question 2

Multiple Choice

In this question you need to match the competitive factor that customers value with the performance objective that the operation needs to excel at. If the customers value a wide range of
Products and services then the operation will need to excel at:

• A) Dependability
• B) Flexibility (volume and/or delivery)
• C) Speed
• D) Flexibility (products/service)
• E) Flexibility (mix)
• F) Cost
• G) Quality

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Definitions:

Stock Options

These are contracts that give the holder the right to buy or sell shares of a stock at a predetermined price within a specific time period.

Option Holders

Individuals or entities that possess the rights to execute the purchase or sale of a specific asset at a specified price before the option expires.

Stock Ownership Plans

Employee benefit plans that provide workers with an ownership interest in the company through stock ownership, often aimed at improving employee motivation and loyalty.

Human Resource Management

The strategic approach to the effective management of people in a company or organization to help their business gain a competitive advantage, including hiring, training, and employee benefit design.