In This Question You Need to Match the Competitive Factor

question 45

Multiple Choice

In this question you need to match the competitive factor that customers value with the performance objective that the operation needs to excel at. If the customers value fast delivery then
The operation will need to excel at:

• A) Cost
• B) Dependability
• C) Flexibility (products/service)
• D) Speed
• E) Flexibility (mix)
• F) Flexibility (volume and/or delivery)
• G) Quality

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Definitions:

Stock Dividend

Stock that is distributed to stockholders instead of cash or other assets.

Common Stock

Equity shares issued by a corporation as ownership evidence, granting voting rights and a share in the company's profits.

Dividends Payable

Liabilities on a company's balance sheet representing the amount of dividends declared by the board of directors but not yet paid to shareholders.

Cash Dividend

A payment made by a company out of its earnings to shareholders in the form of cash.