If Customers Value Innovative Products and Services, the Operation Will

question 53

Multiple Choice

If customers value innovative products and services, the operation will need to excel at which performance objective?

• A) Dependability
• B) Quality
• C) Flexibility
• D) Speed

---

Definitions:

Joint Cost Allocation

The process of distributing the costs incurred in producing joint products or services in a way that reflects their individual benefits or usage.

Net Realisable Value Method

An accounting method used to value inventory at the lower of its cost or the net amount that the business expects to realize from the sale of the inventory.

Joint Cost

Costs incurred in the process of producing two or more products simultaneously, where the costs cannot be directly assigned to each product.

Physical Measures Method

A costing technique that allocates costs based on physical measures such as weight, volume, or hours.