Quality Means Different Things to Different Operations

question 29

Multiple Choice

Quality means different things to different operations. Please match the most appropriate organisation to this standard: Customers are consulted and kept informed.

• A) Bus company
• B) Automobile plant
• C) Hospital
• D) Supermarket

---

Definitions:

Price Decrease

A reduction in the monetary amount that consumers are required to pay to acquire a good or service.

Unit Sales

The total number of individual items or units that are sold within a specific period.

Traceable Fixed Expense

Fixed costs that can be directly linked to a specific segment of a business, like a product line or department.

Price Increase

An adjustment made to the selling price of goods or services, often due to factors such as inflation, increased costs of production, or improvements in quality.