The Specific Concerns of Total Quality Management (TQM) Do NOT

question 33

Multiple Choice

The specific concerns of total quality management (TQM) do NOT include:

• A) Cutting back on output to give preference to quality
• B) Developing systems and procedures that support quality and improvement.
• C) Developing a continuous process of improvement
• D) Getting things 'right the first time'
• E) Examining all costs relating to quality

---

Definitions:

One-Time Expense

An uncommon or unique expenditure that is not expected to recur in the foreseeable future, often highlighted separately in financial statements.

Straight-Line Depreciation

A process for dividing the expense of a tangible asset uniformly across its expected lifetime in annual segments.

Net Annual Operating

Typically refers to the net operating income or profit generated by a business over the course of a year, excluding non-operating revenues and expenses.

After-Tax Discount Rate

The rate used to discount future cash flows of an investment after taxes have been accounted for, reflecting the investor's required rate of return net of taxes.