Service Processes That Have a High Number of Transactions, Often

question 28

Multiple Choice

Service processes that have a high number of transactions, often involving limited customization, are called:

• A) Mass services
• B) Dual services
• C) Service runners
• D) Low-complexity services

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Definitions:

Psychological Disorders

Mental health conditions characterized by disturbances in thought, emotion, or behavior that cause distress or impaired functioning.

Aging

A natural and complex physiological process leading to the gradual decline in physical and cognitive functions over time.

Cognition

The capacity to think, remember, and anticipate.

Parkinson's Disease

A neurodegenerative disorder that affects movement, often including tremors, stiffness, and difficulty with walking and balance.