What Example of Cultural Misunderstanding Did Anthropologist Jill Kleinberg Find

question 19

Multiple Choice

What example of cultural misunderstanding did anthropologist Jill Kleinberg find in her study of Japanese-owned firms in the United States?

• A) The American employees were frustrated by the lack of opportunities to advance, and the Japanese managers felt the Americans were too hard to manage.
• B) The American employees were very time-oriented, while the Japanese managers were frequently late to meetings.
• C) The American employees were very formal when speaking with their co-workers or supervisors, but the Japanese managers had a relaxed, informal style.
• D) The American employees felt the workday was too long, while the Japanese managers complained about the laziness of the workers.

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Definitions:

Time-Driven

Refers to activities or processes that are scheduled or organized based on time, often used in activity-based costing systems.

Activity-Based Costing

A system of costing that divides overhead and indirect costs among products and services based on the activities they perform.

Matching Capacity

The process of adjusting the production capability of a company to meet the actual demand for its products or services.

Activity-Based Costing

An approach to cost accounting that allocates overhead and indirect costs to products and services in relation to the activities required.