Which of the Following Would NOT Be Considered an Acceptable

question 52

Multiple Choice

Which of the following would NOT be considered an acceptable option in managing capacity when demand exceeds available service capacity?

• A) Utilizing fewer facilitating products
• B) Utilizing technological tools like computers and automated systems
• C) Cross-training and sharing employees
• D) Using customers to provide services

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Definitions:

Increased Heart Rate

An escalation in the number of heartbeats per minute, which can be a response to exercise, stress, illness, or conditions affecting heart function.

Combat Veterans

Individuals who have served in the military forces and engaged in active combat or hostile environments, often facing unique mental health challenges post-service.

Stress Disorders

A category of mental health disorders characterized by significant anxiety and distress following exposure to a traumatic or stressful event.

Dissociative Amnesia

A condition characterized by the inability to recall important personal information, usually after a traumatic or stressful event.