Examlex

Solved

A Form of Purchasing That Is Placed Directly to the Supplier

question 20

Multiple Choice

A form of purchasing that is placed directly to the supplier and suitable when firms use the same components to make standard goods over a relatively long period of time is referred to as:


Definitions:

Net Promoter Score

A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company to a friend or colleague.

Customer Satisfaction

The measure of how well a company's products or services meet or surpass the expectations of its customers.

Long-Term Customer Relationship

An ongoing engagement between a business and its customers aimed at fostering loyalty, trust, and sustained interaction over time.

Short-Term Customer Relationship

A business strategy focusing on quick and immediate sales with little emphasis on building long-term customer loyalty.

Related Questions