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What should a manager do about the grapevine?
Customer Surveys
A method of collecting feedback from customers to understand their satisfaction levels, preferences, and expectations regarding products or services.
Customer Relationships
The interactions and engagements a business maintains with its customers, aiming to build loyalty and repeat business.
Personal Data
Information relating to an identified or identifiable person, including names, ages, addresses, and more.
Trust
The confidence in the reliability, truth, ability, or strength of someone or something, which is crucial in building relationships in both personal and professional contexts.
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