Improving the Customer-Satisfaction Score on Dependability Is Characterized as A(n)

question 43

Multiple Choice

Improving the customer-satisfaction score on dependability is characterized as a(n) _____ goal.

• A)strategic
• B)tactical
• C)managerial
• D)executive

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Definitions:

Breach

The violation or failure to observe a legal agreement, law, or obligation.

Specific Performance

is a legal remedy in contract law where a court orders a party to perform their contractual duties, rather than simply paying damages for failing to fulfill the contract.

Seller

A seller is an individual or entity that offers goods or services for sale.

Identified Goods

Identified goods are specific items that have been designated or set aside for a particular contract or sale, distinct from others.