James Brolen Is a Man of Many Talents and Abilities

question 71

Multiple Choice

James Brolen is a man of many talents and abilities.After six months in business,however,things aren't going well,and Brolen doesn't quite understand why.Among other things,he sometimes worries more about problems at home than about customer needs,spends a little too much time poring over e-mails,and tries to balance work and life by keeping up with a couple of hobbies.What's Brolen's biggest problem?

• A)Lack of time-management skills
• B)Lack of customer focus
• C)Lack of managerial experience
• D)Lack of financial focus

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Definitions:

Level of Intangibility

The degree to which a product or service lacks physical substance, impacting how it is marketed and perceived by consumers.

Designer Dress

A high-fashion garment created by a renowned fashion designer or fashion house.

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A type of pet food specifically formulated to meet the nutritional needs of cats, available in dry, wet, and semi-moist forms.

Level of Intangibility

A characteristic of services describing the extent to which they cannot be seen, touched, or possessed physically, impacting how they are marketed and sold.