In the First Phase, Called Exploration, Both the Interviewer and Client

question 7

Multiple Choice

In the first phase, called exploration, both the interviewer and client are often tense; therefore, it is important:

• A)For the interviewer to be aware of this and to structure the opening of the interview to relax the client.
• B)For the interviewer not to show that he/she is tense, or client trust will be compromised.
• C)To talk about the tension at sufficient length until it has dissipated for both; then the "interview proper" can begin.
• D)For the interviewer to talk slowly and take deep breaths in order to calm him/herself.

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Definitions:

Authors

Individuals who create written works, such as books, articles, or reports, often expressing concepts, ideas, or stories.

Contextual Influence

The impact of environmental or situational factors on individuals’ perceptions, decisions, or behaviors.

Member Abilities

The skills and competencies possessed by individuals within a group or organization that contribute to the collective effectiveness.

Task Characteristics

Situational contingencies outside the follower’s control, such as team dynamics, authority systems, and task structure.