When a Confrontation Is Used and a Client Responds by Trying

question 10

Multiple Choice

When a confrontation is used and a client responds by trying to argue with, discredit, or pretend to agree with you, you should:

• A)Stand your ground and argue back.
• B)Continue to confront the client.
• C)Change the topic and try again later when the client is more receptive.
• D)Refer the client elsewhere, because it is a sign rapport has been irrevocably lost.

---

Definitions:

8½%

An interest rate or percentage figure, often used in financial contexts to denote a specific charge or return rate.

New Car Money

The specific amount of money allocated or saved for the purpose of purchasing a new vehicle.

Compounded Monthly

Interest calculation method where interest is added to the principal sum each month, resulting in interest on interest.

12%

A percentage value often used to denote a rate, such as an interest rate or growth rate.