The Reasons to Store Customer Names, Addresses, and Other Similar

question 9

Multiple Choice

The reasons to store customer names, addresses, and other similar information include all but:

• A)To follow up with the customer.
• B)To create financial reports.
• C)To expedite future orders.
• D)To ease the customer's follow-on ordering processes.

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Definitions:

Ethnic Differences

Variations in culture, tradition, and practices among different ethnic groups.

Outgroup Members

Individuals or groups that are perceived as being different or apart from one's own group.

Self-fulfilling Prophecy

A belief or expectation that influences behavior in a way that causes the belief to become true.

Racial Stereotypes

Generalizations or assumptions about the characteristics, attributes, and behaviors of members of a certain racial group.