All of the Following Indicate a High Level of Risk

question 13

Multiple Choice

All of the following indicate a high level of risk associated with sales returns, EXCEPT:

• A)There is a high volume of credit memo activity.
• B)The company depends on a single customer or very few key customers.
• C)Transactions may be recorded in the wrong amount.
• D)Returns are received by consignees or under other arrangements not directly controlled by the company.

---

Definitions:

Expectancy Theory

A motivational theory suggesting that people will choose how to behave based on their expectations that certain actions will lead to desired outcomes.

Motivational Perspective

An approach focusing on understanding what drives people to achieve goals, perform tasks, and engage in behaviors.

Staffing Process

The series of steps an organization follows to attract, select, train, and retain employees.

Abilities Fit

The degree to which an individual’s capabilities, strengths, and skills align with their job requirements or organizational roles.