The Sales and Services Module of an ERP Such as SAP

question 19

Multiple Choice

The sales and services module of an ERP such as SAP would include all of the following components except:

• A)Sales order management
• B)Procurement
• C)Professional service delivery
• D)Incentive and commissions management

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Definitions:

ISO14031

An international standard that provides guidelines for evaluating environmental performance through the use of environmental performance indicators.

Sustainability Perspective

Viewing decisions and practices through the lens of their long-term impact on environmental, economic, and social well-being.

Balanced Scorecard (BSC)

A strategic planning and management system that organizations use to communicate what they are trying to accomplish, align the day-to-day work that everyone is doing with strategy, and prioritize projects, products, and services.

Eco-Intensity Measures

Quantitative assessments that evaluate the environmental impact of a company's activities in relation to its economic value, typically aimed at reducing negative environmental effects while maintaining productivity.