The Sales and Services Module of an ERP Such as SAP

question 19

Multiple Choice

The sales and services module of an ERP such as SAP would include all of the following components except:

• A)Sales order management
• B)Procurement
• C)Professional service delivery
• D)Incentive and commissions management

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Definitions:

Control Systems

Mechanisms or regulations designed to direct or manage the behavior of machines, processes, or organizations towards desired outcomes.

Ethical Behavior

Conduct that is consistent with principles of moral and professional norms, including honesty, fairness, and integrity.

Ethical Work Environment

A work setting where moral standards guide practices and behaviors, fostering trust and integrity among employees and with clients.

Misrepresentation

A legal cause of action on which an injured party seeks damages. It arises when a salesperson makes erroneous statements or offers false promises regarding a product’s characteristics and capabilities.