Which of the Following Is Not an Example of Physical

question 18

Multiple Choice

Which of the following is not an example of physical characteristics being used in biometric devices?

• A)Retina scans
• B)Fingerprint matching
• C)Social security number
• D)Voice verification

Appreciate the importance of sales presentations and customer benefit plans in the sales process.

Understand the components and significance of SMART objectives in sales calls.

Master the process of developing a customer profile and its role in sales planning.

Comprehend the purpose and creation of a customer benefit plan.

---

Definitions:

The Love Becomes Hate Effect

illustrates how strong affection for a brand can turn into intense dislike due to negative experiences or disillusionment.

Love Becomes Hate Effect

A phenomenon where intense passion or love for a brand turns into strong dislike due to disappointment or unmet expectations.

Grudge-holding

The persistent feeling of ill will or resentment resulting from a past insult or injury, which can impact consumer relations and brand reputation.

Motivated Reasoning

The concept that people's desires and preferences influence their decision-making process and judgments.