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Examples of customer fraud include all of the following except:
Painful Memories
Recollections associated with distress or trauma, often having a lingering emotional impact and potentially influencing behavior and perceptions.
Retrieval Cues
Stimuli or reminders that help in the recalling of information from long-term memory.
Mood-Congruent Memory
The tendency to recall memories that are consistent with one's current mood.
Emotions
Complex psychological states that involve a subjective experience, a physiological response, and a behavioral or expressive response, and are elicited by specific stimuli or situations.
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