The Use of BPR (Business Process Reengineering) Is Twofold: (1)

question 62

Multiple Choice

The use of BPR (Business Process Reengineering) is twofold: (1) Aligns business processes with the IT systems used to recorded processes and, (2) :

• A)Improves the efficiency and effectiveness of these processes
• B)Reduces the cost of these processes
• C)Enhances the usefulness of these processes
• D)Increases the accuracy of the process

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Definitions:

Decentralized Corporation

A business structure where decision-making is distributed among various managers and departments, rather than being concentrated at the top level.

Balanced Scorecard

A system for strategic planning and management designed to align organizational activities with its vision and strategy.

Customer Satisfaction Ratings

A measure used to quantify the degree to which a customer is happy with a product, service, or experience.

Lagging Indicator

Any metric where performance is predicted by performance in another metric.