Closed-Ended Questions Should Be Avoided in Survey Questionnaire

question 6

True/False

Closed-ended questions should be avoided in survey questionnaire.

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Definitions:

Orphaned

In a business context, refers to accounts, clients, or projects that no longer have a specific person or team assigned to manage them.

Sales Representative

A person employed by a company to sell its products or services to customers, often responsible for managing customer relationships and achieving sales targets.

Television Station

A service provider or facility that delivers television programming through over-the-air broadcasts to viewers in a specific geographic area.

Orphaned Customers

Customers who lose their representative or point of contact in a company and may feel neglected or underserved.