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What Is a Competitive Advantage? What Makes a Competitive Advantage

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What is a competitive advantage? What makes a competitive advantage sustainable?


Definitions:

Information Technology

The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.

Step-down Method

A cost allocation method used to allocate overhead costs to departments or products, moving sequentially from departments with the highest overhead costs to those with the least.

Service Department

A service department is a unit within an organization that provides support services to other departments, rather than directly contributing to revenue.

Operating Department

A department in which the central purposes of the organization are carried out.

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