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Delta Faucet Company
Masco is the name of a well-recognized company in the construction industry.It produces cabinetry,furniture,lighting,and plumbing fixtures for the upper-end homeowner and builder.One of the divisions of Masco is the Delta Faucet Company,which is the leader in the faucet industry.Delta Faucet was founded in 1955.Over the decades,it has developed a legacy based on well-crafted,high-quality products.Since the 1970s,Delta has focused its energies on building loyalty with the builder marketplace.Research in 2002 showed that while builders respect the Delta faucet for its quality,durability,and dependability,household consumers were not enamored with Delta products.Due to the number of new magazines and television programs devoted to home style,homeowners wanted faucets that were chic and stylish.This was not the image of the Delta Faucet.To change its image,Delta Faucet began a marketing program in which it committed itself to developing new products to appeal to homeowners.It adopted a new slogan,"Beautifully Engineered."
-Refer to Delta Faucet Company.Delta's development of a new slogan represents a change in the _____ element of its marketing mix.
Billing Disputes
Conflicts between customers and service providers over charges, fees, or the accuracy of accounts receivable.
Credit Card Bill
A statement sent to a credit card holder detailing transactions, payments, and outstanding charges within a billing cycle.
Employment Status
The classification of a worker, determined by method of compensation and level of control, influencing rights and obligations.
Marital Status
A person's legal standing in terms of being married, single, divorced, or widowed.
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