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A manager recently decided to ask employees to work overtime. The alternative was to hire additional workers. He is now monitoring the consequences of his decision. This is an example of _____.
Positive Messages
Communications that convey optimistic or positive information, encouraging a favorable response or outlook.
Reassure Customers
Strategies aimed at restoring confidence among customers, often by clarifying doubts or addressing concerns.
Customer Complaints
Feedback or grievances expressed by customers regarding dissatisfaction with a product or service.
Adjustments and Responses
Changes made in reaction to new information or feedback to improve or correct a situation.
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