EFQM Is a Self-Assessment Tool That Grades Elements of an Organization

question 38

Multiple Choice

EFQM is a self-assessment tool that grades elements of an organization, there are a number of areas that indicate how objectives may be met, they are:

• A)Leadership
• B)People
• C)Policy and strategy
• D)Partnership and resources
• E)Processes
• F)All of the above

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Definitions:

Frequency Tabulation

A statistical method for organizing data into a table to show how often each different value occurs.

Tchebysheff's Theorem

A statistical theorem that provides a bound on the probability that the value of a random variable deviates from its mean by more than a certain multiple of its standard deviation.

Standard Deviations

Measures the amount of variation or dispersion from the mean in a set of data points.

Empirical Rule

A statistical rule stating that for a normal distribution, nearly all data will fall within three standard deviations (denoted as sigma) of the mean.