Heterogeneity of Services Means the Quality of a Service May

question 91

True/False

Heterogeneity of services means the quality of a service may not be consistent.

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Definitions:

Chatter Box

A person who talks at length about trivial matters, often perceived as overly talkative.

Fixated

Experiencing an obsessive attachment to a person, object, or idea, often resulting from unresolved developmental conflicts.

Freudian Therapist

A psychotherapist who employs the techniques and theories of Freud, focusing on unconscious processes and psychosexual development.

Defence Mechanisms

According to Sigmund Freud, mechanisms through which the ego allows the expression of libidinal desires in a distorted or symbolic form.