Which Component of a Service Is the Ability to Perform

question 39

Multiple Choice

Which component of a service is the ability to perform the service dependably,accurately,and consistently?

• A) Responsiveness
• B) Reliability
• C) Assurance
• D) Empathy
• E) Tangibles

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Definitions:

Biomedical Cure

A treatment approach based on medical and scientific principles aimed at directly addressing and curing diseases or medical conditions.

Negative Thought Patterns

Repetitive, unhelpful thoughts that can exacerbate feelings of distress, anxiety, and depression.

Homework Assignments

Tasks assigned by educators to be completed outside of class time to reinforce learning, practice skills, or prepare for upcoming lessons.

Cognitive

Relating to mental processes such as perception, memory, thinking, and problem solving.