Examlex
Name and briefly define the three categories of pricing objectives for services.
Proactivity
The action of taking initiative, anticipating potential issues, and implementing solutions before problems arise.
Positive Affect
A dimension of emotional experience that refers to feelings that are enjoyable and pleasurable, including happiness, joy, and enthusiasm.
Decision Making
The cognitive process of selecting a course of action from among multiple alternatives, often involving judgment, evaluation, and problem-solving.
Organizational Citizenship
Behavior exhibited by employees that is beneficial to the organization but not directly recognized by the formal reward system.
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