Of the Eight Critical Business Processes on Which Supply Chain

question 103

Multiple Choice

Of the eight critical business processes on which supply chain managers must focus,which process allows companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or the supply chain?

• A) Customer relationship management
• B) Returns management
• C) Product development and commercialization
• D) Order fulfillment
• E) Demand management

---

Definitions:

Graded Potential

A shift in electrical charge across a neuron's membrane, varying in magnitude, that can initiate an action potential if it reaches a threshold.

Action Potential

A rapid, temporary change in a membrane potential across a cell's membrane, leading to the transmission of nerve impulses.

Spatial Summation

The summing of several postsynaptic potentials resulting when several presynaptic neurons release neurotransmitter simultaneously. Compare with temporal summation.

Presynaptic Neurons

Neurons that send signals to a synaptic gap, initiating neurotransmitter release for neuron-to-neuron communication.